FAQ

Q: What is Rolexa Puzzle Co.?
A: Rolexa is a Minneapolis-based puzzle company that collaborates with independent artists to create unique, visually stunning puzzles. Each artist receives a percentage of sales as part of our commitment to supporting creatives.
Q: What makes Rolexa puzzles special?
A: Our puzzles feature vibrant, original artwork from talented artists and are designed for puzzle enthusiasts seeking a fun, challenging experience. Each puzzle tells a story, and we take pride in our creative themes and high-quality materials.
Q: What size are Rolexa puzzles?
A: Our puzzles are 1,000 pieces unless otherwise noted. We prioritize intricate details, ensuring each piece fits seamlessly.
Q: What materials are Rolexa puzzles made of?
A: Our puzzles are made from vegetable based dyes on recycled cardboard.
Q: Are the puzzles family-friendly?
A: Yes! While our puzzles are designed for adults, older kids and teens will also enjoy the vibrant artwork and engaging themes.
Q: Who creates the artwork for Rolexa puzzles?
A: We partner with talented artists like Marcy Hokenson (marker art), Kylie Heider (watercolor), Linea Moss (Inside the Robot) (acrylic on canvas), and Justine (digital art for the 'Simple Life' puzzle).
Q: Do the artists get compensated?
A: Absolutely! Each artist earns a percentage of every puzzle sold featuring their work.
Q: Where can I buy Rolexa puzzles?
A: Our puzzles are available on our official website and select retailers. Stay tuned to our social media for special pop-ups and events!
Q: Do you ship internationally?
A: Yes!
Q: How long does shipping take?
A: Orders typically ship within 3-5 business days. You'll receive a confirmation email with tracking details once your order is on the way. International orders do take longer with shipping times dependent on location.
Q: How can I contact Rolexa for support?
A: Reach out to us via email at hey@rolexa.com or through our contact form via our website. We're happy to help!
Q: How should I store my puzzle?
A: Store your puzzle in its box in a cool, dry place. For added protection, consider placing pieces in a resealable bag inside the box.
Q: What’s the best way to preserve my finished puzzle?
A: We recommend using puzzle glue or a puzzle frame to keep your masterpiece intact and ready for display. If you do a pickup puzzle challenge, be sure to tag us @Rolexapuzzleco!
Q: I'm an artist. How can I collaborate with Rolexa?
A: We'd love to hear from you! Please email us at hey@rolexa.com with samples of your work and a brief introduction.
Q: Can I sell Rolexa puzzles in my store?
A: Absolutely! For wholesale inquiries, please contact us at hey@rolexa.com or use the contact form on our website.
Follow us on Instagram at @RolexaPuzzleCo to stay updated on new releases, artist highlights, and puzzle tips!